PRIVACY POLICY

1) Volkswagen Emporium committed to preserving the privacy of all visitors or users of its web site : www.volkswagenemporium.com, www.volkswagenemporium.co.uk.

2) Volkswagen Emporium do not distribute, sell or rent your name or personal details ie(credit or debit card numbers) of your transactions. PAY PAL is solely responsible for the security of your information through their credit card clearing system. Please contact them directly through their web site about their services, security, privacy and other policies.

3) By registering via our log in process or ordering products from the on-line shop, you consent to the collection, use and transfer of your information.

4) When you register for an account you will be asked for information about yourself including your name, address and password.

5) All credit card clearing is provided by PAY PAL over their secure servers and is fully encrypted to prevent fraud.

6) Any personal account/log in information retained will be stored on our secure server

7) Volkswagen Emporium, will own the rights to, and reserves the right to use, all suggestions, ideas, reviews, ratings and other content submitted to our site, through e-mail, post or any other method.

USE OF COOKIES ON THIS SITE

The Volkswagen Emporium (The Van Man) website uses cookies, which are small data files, on your computer or handheld device. This is standard practice for all websites

Cookies are small text files that are placed on your machine and are essential for helping us deliver a high quality web site and on-line shopping experience for our customers. In general, cookies are used to retain user preferences,store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics.

As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser.

HOW DO I DISABLE COOKIES ?

For : INTERNET EXPLORER

1. Click TOOLS then OPTIONS

2. Click on PRIVACY tab

3. Select the desired setting and apply

For : MOZILLA Firefox

1. Choose TOOLS then OPTIONS

2. Click on the PRIVACY option

3. Find COOKIE menu option and set as required

As operating systems are changing all the time, We suggest consulting the Help section of your browser or Apple / Android / Windows handheld device for operational settings.

For further reading about cookies try here :

1. http://www.allaboutcookies.org/

2. http://www.youronlinechoices.eu/

3.http://www.international-chamber.co.uk/components/com_wordpress/wp/wp-content/uploads/2012/04/icc_uk_cookie_guide.pdf

PLEASE NOTE

Certain aspects of this site will not work if cookies are disabled,including the shopping cart.

What is GDPR?

GDPR is a new law on privacy & data protection that gives you greater control over your personal information and how it is used. And although its a European law, it will still apply after BREXIT (If it ever happens). If you want to find out more about the detail of GDPR the Information Commissioners Office (ICO) website is a good source, you can find that here : https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/ This information is in addition to our existing PRIVACY POLICY.

 

How and when do we collect your information?

We collect your details in the following ways:

When you applied for or bought something from us.

When you talked to us on the phone, by email, or via electronic messaging (such as SMS), or when you wrote to us(Snail Mail).

When you used our products and services.

When you visited our website.

What information do we collect ?

We only collect the data we need to provide you with a service.

Name, Billing Address, Site Address, Phone Number (Mobile & Home), E-Mail Address IP Address & Shipping Address (If ordering on-line)

Cookies are used by our on-line shop to remember the items purchased, so they can be processed in the cart at the end of the sale. If cookies are disabled in your browser, most on-line shops will not function.

What about my credit card details ?

Your Credit Card Payment Details are processed by PAY PAL. We do not have access to your credit card details

Your information and how we use it?

Simple . . . . Your information is required for us to provide you with a service, that being 1) Buying a product via our online store 2) Carrying out a repair on a vehicle / equipment or arranging a home visit

Do we share your information ?

WE DO NOT . . . . We never engage in e-mail marketing / Mail shots or sell on or provide your contact details with ANYONE ELSE . . . . . Believe it or not, we find that really annoying too, and we are fully aware that just because you bought something once, it is not necessarily going to be a regular thing, but we really hope that you do come back and tell your friends. Remember we are here when you need us.

How long will we keep your information?

We only keep your information for as long as necessary (but no longer than we have to). Just in case you need to access records or there is a dispute to resolve. Oh and for the tax man who requires us to keep this stuff for many unnecessary years.

Your data rights

We value your privacy and want to be clear about the data we collect, how we use it and your rights to control that information. If any details are inaccurate you have got the right to have the details corrected. You also have new rights, like the right to erasure and the right to restrict processing, which gives you more control over your data. We take the safeguarding of your information very seriously. One of the ways we do this is by adhering to the requirements of UK data protection legislation,and this has changed as part of the General Data Protection Regulation (GDPR for short) in force from 2018. Volkswagen Emporium will be the Controller of the information that you provide to us, and that we collect about you when you use our online services website and on-line shops. Thank you for taking the time to read this and we hope it gives you a clear picture of the way we operate.

Enjoy Shopping

Volkswagen Emporium - Van Man ~ The One Stop Camper Conversion Shop